Returns & Exchanges
Harmony will gladly exchange or refund items within 14 days of purchase with an original receipt or proof of purchase. Items must be in their original state: unwashed, unworn, unaltered, and must have all tags attached.
harmonyonline.ca merchandise may be returned or exchanged with original invoice or proof of purchase within 30 days after receiving the package. All returned merchandise will be refunded in the original form of payment.
Returned merchandise that was originally paid for by alternate tenders (i.e. Gift Certificates etc.) other than cash, debit or credit card will receive an exchange or refund in the form of a store credit onto a harmony Gift Card. Cash will not be issued.
To protect our customers from fraudulent activity, harmony reserves the right to request valid photo ID for the purposes of validating customer information when processing a return or exchange.
If you receive a damaged or defective item, please email us at email@example.com and we will do our best to help you exchange or return the item in accordance to our policy.